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8 Basic Management Skills

8 Basic Management Skills

Course Introduction

 

The course is designed for the nearly promoted management executives; it identifies the common problems encountered in Management in aspects of interpersonal relationship, communication, motivation and coordination. 

Helping the executives to plan out the solutions systematically through case studies, Role-play exercise and discussion.

Teaching Method

 

Interactive teaching styles incorporating case studies and practical application of Drucker management theories.

Course Objectives

 

Through grasping practical and effective Managerial tools, in order to elevate the performance of the organization.

Target Learners

 

Executive management or decision-makers of a company; or individuals with management experience.

Course Duration

 

2 Days (14 Hours)

Modules Outline

單元

Unit

Focuses

Learning Objectives

Unit 1 
Planning 

Unit 2
Execution and Evaluation

Unit 3
Delegation

Unit 4
Coaching

  • 7 Key factors for successful planning 

  • Building leadership through planning and execution

  • Understanding the reason for failure of the plan
     

  • 4 Execution methods and 4 evaluation techniques

  • Evaluation of progress, and execution effectiveness 

  • Effective Time Management 

  • 5 leadership styles

  • 7 principles of delegation
     

  • Concept of Cycle of leadership, effective delegation and its procedures

  • 6 steps of coaching

  • “4C” Coaching method

  • Understanding why subordinates refuse to follow instructions

  • Different ways for giving and receiving effective feedbacks

Unit 5
Performance and Expectation

  • 5 key elements of setting effective performance objectives 

  • Differentiating high expectation and low expectation

  • Setting effective performance measurement tool through precise work expectation

Unit 6 
Communication of performance expectation

  • Evaluation methods for working progress

  • “Preventive” communication method and “Corrective” communication method

  • Techniques of positive praise and encouragement 

  • Understanding why subordinates fail to reach the targets, and ways to help them

Unit 7
Effective Communication

  • 6 key elements of communication

  • 7 steps of communication

  • Grasping ways for effective communication so as to avoid misunderstanding 

Unit 8
Staff Training

  • 5 steps of technical skills training 

  • 7 steps of performance evaluation

  • Igniting the passion of subordinates at works 

    Elevating work performance of subordinates 

    Coaching methods for individuals